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CareEnhance®
CareEnhance provides members with convenient
and confidential access to health information and advice
24 hours a day, 7 days a week. It helps them use their
health care benefits to the best advantage.
Members will have access to CareEnhance’s
complete range of features:
- Toll-free phone access to a registered nurse 24
hours a day, 7 days a week for convenient and confidential
health information and advice.
- CareEnhance AudioHealth Library® for pre-recorded
general health information on nearly 1,200 topics.
- Online services which provide e-mail access to
nurse advice and the “Symptom Advisor,”
an interactive way to evaluate the
employee’s symptoms and help them decide what
to do.
| Increased Productivity |
- Access to information without a doctor's visit.
- Convenient assistance in identifying an appropriate
level of care (ER, doctor, urgent care, self-care).
- Reduces the likelihood of unnecessary doctor
visits and sick days.
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| Return on Investment |
- Employees make informed health care decisions.
- Use less sick time.
- Use health benefits only when they know they
need them.
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| Reliable Advice and Information |
- CareEnhance is staffed by registered nurses
who have hands-on experience.
- Online services provide information on more
than 5,000 health topics.
- Phone audio library provides information
on almost 1,200 health topics.
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| Proven Results |
- Nearly one-half of all callers reported that
the service helped them avoid missing work or
school.
- 4-15% reduction in emergency room visit rates.
- 2-12% reduction in physician office visit
rates.
- 3-6% reduction in avoidable hospitalization
costs.
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| Group Availability |
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