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Uniform Glossary of Terms
Contact Regence BlueCross Blue Shield of Oregon

For more information about our plans, please contact us online by completing the
Plan Request Form
.

If you have a specific question about your Regence BlueCross BlueShield of Oregon plan, please contact our Customer Service department.

Regence Customer Service

  • Innova Products
    Toll-Free: 1 (888) 367-2116


  • HSA-Qualified Products
    Toll-Free: 1 (888) 849-0422


  • All Other Products
    Local: (503) 225-5336
    Toll-Free: 1 (800) 231-9027
    International: 1 (800) 547-0939

Pharmacy Services
Toll-Free: 1 (800) 643-5918

Life and Disability Products
Local: (503) 553-5025
Toll-Free: 1 (800) 794-5390

Group Supplies and Forms
Toll-Free: 1-800-452-7278 x5406

Regence BlueCross BlueShield of Oregon
Address & Main Switchboard

Street Address
100 SW Market Street
Portland, OR 97201

Claim Submission Address
P.O. Box 30805
Salt Lake City, UT 84130-0805

Mailing Address (non-claims)
P.O. Box 1271
Portland, OR 97207-1271

Phone Numbers
Toll-Free: 1 (800) 452-7278 x5406

Health Savings Account (Financial Portion)
If your financial account is with HSA Bank, please contact them, toll-free, at 1 (877) 227-5121. If your account is with Wells Fargo, please contact them, toll-free, at 1 (866) 208-4653. For information about your HSA-Qualified medical plan, call Regence Customer Service, toll-free, at 1 (888) 849-0422.
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Local Offices

Mid-Valley Regional Office
201 High Street SE
Salem, OR 97308
Local: (503) 585-0581
Toll Free: 1 (800) 545-5364

Central Oregon Regional Office
404 SW Columbia Street, Suite 230B
Bend, OR 97702
Local: (541) 389-7063
Toll Free: 1 (800) 441-0855

Eastern Regional Office
215 SE Frazer
Pendleton, OR 97801
Local: (541) 276-5931
Toll Free: 1 (800) 828-0052

Southern Regional Office
2057 Commerce Drive
Medford, OR 97504
Local: (541) 734-8968
Toll Free: 1 (800) 828-0035