| Complementary & Alternative
Medicine
Including acupuncturists/east asian medicine
practitioners, chiropractors, massage
therapists and naturopaths.
Provider Relations
Provider relations representatives are the main points
of contact for billing, coding, contract terms and
demographic information changes. Contact your provider
relations representative for:
- Questions on contract terms
- Explanation of medical, administrative or reimbursement
policies
- General education regarding billing and coding
methods
- Requests for Regence BlueCross BlueShield of Oregon
participating and preferred agreements
- Provider information changes e.g., address or
tax identification changes
- Provider complaints and grievances
- Inquiries that cannot be resolved through Customer
Service
Provider Consultants
Provider consultants resolve global issues through communications
with healthcare professionals. The provider consultant
is the primary external contact, building relationships,
implementing strategic initiatives. Contact your provider
consultant for:
- New office orientations
- Operational interface between organized groups
and the health plan
- Office visits requested for problem solving
- Resolution of global issues (e.g., policies, medical
review)
- Electronic tools, including information and training
on Provider Center
- Delegation arrangement issues
Complementary & alternative medicine, vision and
rehabilitation providers should contact:
Locate and contact your provider
consultant |
Additional territory information:
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Contact
information for bordering states is available
on the Provider Web sites:
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