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Welcome to our Dental
Section
Recognizing that dentists are significantly different
from the other health professionals, we believe
that we can be of greatest help by tailoring a
Web site to your specific needs. We intend to
provide timely updates about insurance matters
as well as touching on clinical procedures as
they relate to claims processing.
We appreciate your comments and suggestions
on how this site can be made even more helpful
to you.
Who to Contact
James Connolly,
Assistant Director, Dental Programs
Dental Representatives:
- Misty
St Amour
Phone (503) 225-6899
Fax: (503) 225-6911
Dentists in Portland Metro, North
Coast, and Vancouver
- Jackie
Neufeld
Phone: (503) 225-6995
Fax: (503) 225-6911
Dentists from Wilsonville South
to California border, Eastern and Central Oregon
Dental Services Representatives
& Consultants
Dental Services Representatives & Consultants are
the main points of contact for:
- New office orientations
- Questions about contracting and networks
- Explanation of specific dental, medical, administrative
or reimbursement policies
- General education regarding billing and coding methods
- Office information changes e.g. address or tax identification
changes, concerns and grievances
- Inquiries that cannot be resolved through Customer
Service
- Operational interface between dental service delivery
organizations and the health plan
- Office visits to resolve problems
- Resolution of global issues e.g. policies, dental/medical
review
- Electronic tools, including information and training
on Regence Online Service
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