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Regence Blue Cross Blue Shield of Oregon
Oregon state health insurance For Physicians, Other Health Care Professionals and Facilities
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Provider Forms

Behavioral health forms
Alcohol Use Disorders Identification Test (AUDIT) (PDF)

The Alcohol Use Disorders Identification Test (AUDIT) was produced by the National Institute on Alcohol Abuse and Alcoholism, a component of the National Institutes of Health, and is endorsed by the World Health Organization (WHO) as a screening tool to identify heavy alcohol use.

Authorization to Disclose Protected Health Information (PDF)

Patient authorization for health care provider to disclose health information pertaining to mental health treatment, claims, and other medical information, to Regence.

Federal Employee Program Outpatient Mental Health Treatment Plan (PDF)

Form for members with FEP primary coverage. It is not necessary to submit this form for members with FEP secondary coverage, such as Medicare, unless primary benefits have been exhausted, services are not covered, or have been denied by the primary carrier.

Call FEP Customer Service at 1 (877) 668-4654, before treatment begins to verify the type of coverage, benefits, eligibility, co-payments, and deductible.

Fax completed forms to 1 (800) 331-3505.

Behavioral Health Treatment Plan Request


Treatment plan request form may be completed using our secure and encrypted online form.

Download (PDF), complete the form and return to Regence:

Fax:

Regence Behavioral Health 1 (800) 331-3505

Mail: Regence BlueCross BlueShield of Oregon
PO Box 1271, Mailstop E9H
Portland, OR 97207-9861

Treatment Plan Form Instructions (PDF)

Zung Self-Rating Depression Scale (PDF)

The Zung Self-Rating Depression Scale, is a screening tool to identify symptoms of depression in adults. The first page contains the screening questions; the second page contains the scoring key.


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Claims & billing forms
Corrected Claim - Standard Cover Sheet (PDF)

Complete this form to file a corrected claim.  Instructions: 

  • Attach a copy of the original claim
  • Include the claim number that needs to be corrected
  • Mail the form with corrected claim to the address on the back of the member’s card
Supporting Documentation - Standard Cover Sheet (PDF)

Complete this form when submitting information to support a claim. Instructions:

  • Cover sheet ensures documentation is "attached" to the correct claim
  • Expedites processing
  • Mail the form with additional documentation to the address on the back of the member's card
Coordination of Benefits Questionnaire (PDF) Complete this form when members are covered by more than one health insurance policy. This will help us process claims correctly.

Hospital-Based Practitioner Information Form (PDF)

Use this form when a provider is being added to a hospital-based facility. Regence BlueCross BlueShield of Oregon defines Hospital Based Practitioners as, “Practitioners who practice exclusively within a hospital setting, meets our credentialing and contracting criteria and provides care for Regence BlueCross BlueShield of Oregon members only as a result of members being directed to the hospital or other inpatient setting."
Provider Billing Dispute and Medical Necessity or Investigational Denial Appeal Form (PDF) Use this form to submit an appeal a claim payment decision. Note: Do not use this form to submit a corrected claim or a member appeal.
Standard Referral Form (PDF) Complete this form (or your own) when submitting referrals.

Overpayment Recovery Process and Overpayment/Voucher Deduction Request Form

Complete the Overpayment/Voucher Deduction Request forms as outlined in the Overpayment Recovery process.

Public Employees' Benefit Board (PEBB) Nutritional Counseling Order Form (PDF)

Complete and sign this form to refer a PEBB member to a registered dietician. The member must provide the signed form to the registered dietician when he or she accesses this service. The registered dietician must submit the form with the claim to Regence.


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Contracting and Credentialing Forms

Provider Criteria Application
Practitioners

Practitioner credentialing criteria (PDF) (Effective 1/1/2009)

Practitioner credentialing criteria (PDF) (Effective 1/1/2010)

Oregon Practitioner Credentialing Application (MS Word format)

Organizations

Eligible organizational providers include:

  • Ambulatory Surgery Centers
  • Hospital Medical Centers
  • Home Health Agencies
  • Hospice Care Centers
  • Skilled Nursing Facilities
  • Behavioral Health Care Organizations, including those that provide mental health, chemical dependency, alcohol and drug rehabilitation services.

Organization credentialing criteria (PDF) (Effective 1/1/2009)

Organization credentialing criteria (PDF) (Effective 1/1/2010)

 

 

Universal Organization Application (PDF)

Instructions:

Fax or mail completed Practitioner applications to:

Credentialing Department
Fax: 1 (888) 335-3002

Credentialing Department
Regence BCBSO
PO Box 1271 MS E9B
Portland OR 97207-1271

Mail completed Organization applications to:

Credentialing Department
P.O. Box 21267
Mail Stop S555
Seattle WA 98111-3267


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Hospital-Based Practitioner Information Form

Hospital-Based Practitioner Information Form (PDF)

Use this form when a provider is being added to a hospital-based facility. Regence BlueCross BlueShield of Oregon defines Hospital Based Practitioners as, “Practitioners who practice exclusively within a hospital setting, meets our credentialing and contracting criteria and provides care for Regence BlueCross BlueShield of Oregon members only as a result of members being directed to the hospital or other inpatient setting."

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Miscellaneous forms
Improvement Suggestion Form (PDF) Complete this form to suggest ways Regence can improve our service to you. Fax completed forms to (503) 587-3360.

Application for Provider Number and Provider File Update (PDF)

Complete this form to apply for a billing number to allow us to process your claims.
Sample – Non-covered Member Consent Form (PDF) Use this sample form as a guideline when developing a member consent form. You may wish to consult with your legal counsel before adopting this format.

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Medicare Forms

Hospital discharge notice
The An Important Message From Medicare About Your Rights form, along with additional information can be obtained from the Centers for Medicare & Medicaid Services (CMS).

Notice of Medicare Non-Coverage (NOMNC) forms

It is important to use the correct Regence form based upon your geographic location. Use of another health Plan’s notification form for Regence members is not considered valid by CMS.

Home Health Agency Skilled Nursing Facility

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Pharmacy forms  
Pharmacy Prior Authorization Request Form

Now located on the RegenceRx Physician Web site.


Medical Pre-authorization Forms
Form Description Instructions

Pre-authorization Request Form (PDF) for medical, surgical or DME services

Pre-authorization Information Form (PDF) for home health and ancillary therapies

 

This form is used when a condition requires a pre-authorization. A limited number of services require a pre-authorization.

  • Indicate which product the member has.
  • Indicate if this is the original request.
  • Complete part II of the form, including all procedures/HCPCS codes AND diagnosis.
  • If supporting documentation is attached, mail the form to the address listed.
  • If no supporting documentation, fax the form to the number(s) indicated on form.

Statement of Medical Necessity for Oncotype DX (PDF)

This form is used to facilitate medical necessity for Oncotype Dx® Breast Cancer Assay. Codes include S3854 and 84999.

Fax completed forms to
1 (800) 453-4341


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Provider Information Update Form

Provider Information Update Form

Complete the Provider Information Update Form using our secure and encrypted online form. Update or change your details in our records, including in our Provider Directories or to submit your National Provider Identifier (NPI).

Surgical Safety Checklist
Surgical Safety Checklist (PDF)

We recommend and support the use of this Oregon Patient Safety Commission checklist for surgical procedures to avoid complications and errors.


Supply request forms
Online Supply Request Form

Request supplies such as provider manuals, forms, brochures or patient chart stickers using our secure and encrypted online form.

Download the form (PDF), complete and fax to Regence (503) 225-6911.

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