Effective January 1, claims for all of our members enrolled in group and Individual products are being processed on our new claims system. You should be receiving one type of payment voucher for all your Regence and BlueCard® patients with dates of service on or after January 1.
To avoid claims processing delays, please submit claims for 2010 dates of service as soon as possible. Our goal is to have all of these claims processed by June 30.
If you have questions about specific claims, and the information you need is not available in the Provider Center, call the product Customer Service phone number indicated on your provider voucher.
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