Care management program
supports pregnant patients
Special Beginnings® is
a proactive maternity care management program available
to many Regence members. Member participation is voluntary.
Services provided include:
- Toll-free access to a registered nurse 24 hours
per day, seven days per week
- Risk assessment based on a patient questionnaire
- Care management including preauthorization and
benefit management by registered nurses with maternity
experience
- The member's choice of a book about pregnancy
or a childbirth DVD
- Maternity workbook containing personalized pregnancy
information
- Rewards points through the Regence Engine (myRegence.com)
that apply towards a gift card from any one of over
100 merchants
Enrollment |
| OB Provider |
Verify member eligibility:
|
When calling Customer
Service to confirm maternity benefits, ask the
representative to send the required information
to the Special Beginnings staff.*
- Fax
Enrollment Form (requires only one line
of information per member).
- Fax: 1 (800) 584-0689
- Mail:
Regence BCBSO
Attn: Special Beginnings
PO Box 12625, MS S6H
Salem, Oregon 97309 |
| *Please note:
each of the above actions also fulfills
the notification requirement for pregnancy per
the Groups
and Individual Products Pre-authorization List. |
| Member |
Eligible members may self-enroll
in this voluntary program. After enrollment,
your obstetrical
care provider will be notified. |
- Secure
online
form
- Download and complete the same form in English or Spanish,
and fax or mail to the address
above
- Phone Special Beginnings staff at 1
(888) 569-2229
- Phone Customer Service and ask representative
to forward the required information to the Special
Beginnings staff
|
| If a member is not eligible
for the Special Beginnings program, Regence
offers many free resources related to pregnancy,
childbirth and parenting through myRegence.com. |
| For more information contact program
staff, or call 1 (888) 569-2229. |
|
